1 p.m. UPDATE: Melissa Taylor, Director of Office of Emergency Management and 9-1-1 Public Safety Communications tells us the issue involving 9-1-1 for Spectrum telephone customer has been resolved.
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The Seneca County Office of Emergency Management has issued the following news release:
“Those with Spectrum telephone service are having trouble calling 911. You may receive a busy signal, it may continuously ring, or you may receive a message saying your call cannot be completed as dialed. If you have Spectrum telephone service and you are not able to reach Seneca County 911 by dialing “9-1-1”, please call our non-emergency number at (315)-539-9241. Spectrum is aware of this issue and they are working on a resolution.”
This is a developing story and we will continue to update it as more information is made available.
