New ED Unveiled at Clifton Springs Hospital

From left to right: Bob Woodhouse, CSHC Foundation Board Chair, Laura Jowly, Director Behavioral Health, Eastern Region, Richard “Chip” Davis, Ph.D., RRH CEO; Pamela Sands, Rob Sands, Dr. James Cullinan, Medical Director CSHC ED., Amanda Palmer, Nurse Manager CSHC ED, Sen. Pam Helming, Kris Pope, Assoc. Chief Nursing Officer CSHC, and Hannah Smith, Associate Chief Operating Officer CSHC (photo: provided)

A ribbon-cutting ceremony was held Wednesday at the new Rob and Pamela Sands Emergency Department at the Clifton Springs Hospital and Clinic.

The state-of-the-art space will more than double in size from the current Emergency Department, helping providers support a larger volume of patients seeking emergency care. The new Emergency Department will also include the Comprehensive Psychiatric Emergency Program, the only one of its kind in the Finger Lakes.

“I am thankful to the many individuals who have helped in the creation of the Rob and Pamela Sands Emergency Department,” said Dan Ireland, RRH President and Chief Operating Officer, Finger Lakes Rural Hospitals. “This Emergency Department provides an enhanced level of service and investment to a community that has faithfully supported our hospital team members for many years. As our volume continues to grow at Clifton Springs Hospital & Clinic, we’re grateful to be able to provide them with this cutting-edge space and the high-quality care they deserve.”

The $3.8 million ED project began in January 2021. It is an additional investment on top of the $32 million Lisk Morris Comprehensive Care Center at CSHC. That “medical village” as it was first known, includes one of the most technologically advanced operating suites in upstate New York, the Sands-Constellation Heart Institute, a new patient access center, imaging, and primary care, dentistry, and respiratory therapy services.

“Rochester Regional Health is doubling its commitment to transforming rural health— we’re expanding our reach into the communities most in need because we realize that rural health care is in crisis and we are committed to being a part of the solution right here in Clifton Springs,” said Richard “Chip” Davis, PhD, RRH Chief Executive Officer.

The new ED opens to patients on September 6th and the current ED is still open.

Highlights of the new ED include:

  • Total renovated space that more than doubles in size
  • Eight, larger acute patient rooms
  • Additional psychiatric beds with more observation space
  • Advanced trauma care technology
  • Enhanced security monitoring from all workstations and upgraded camera coverage
  • Enhanced lighting in all rooms
  • New medication dispensing station
  • Enhanced decontamination room
The ED project was funded by Rob and Pamela Sands, a matching challenge from the Lisk Morris Foundation and the Clifton Springs community.

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